ELEVI
Operated by Studio Tre Cime
Privacy Policy
Last updated: March 2026
Studio Tre Cime ("we", "us", "the Company"), operator of ELEVI, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have in relation to it.
We do not rent, sell, or share your personal information with third parties except as described in this Policy. If you have questions about this Policy or our data practices, please contact us at privacy@studio3cime.com.
We may update this Privacy Policy from time to time. If you are a registered user, we will notify you of material changes by email. Otherwise, please check this page periodically for the latest version. Continued use of the Services following any update constitutes your acceptance of the revised Policy.
1. Who We Are
ELEVI is a curated digital cinema platform operated by Studio Tre Cime, a company registered in the State of Colorado, United States of America. For the purposes of applicable data protection law, Studio Tre Cime is the data controller responsible for your personal data.
For users located in the European Union, the United Kingdom, Italy, France, Germany, or Spain, Studio Tre Cime acts as a data controller as defined under the General Data Protection Regulation (GDPR) and applicable national implementing legislation.
2. Information We Collect
Information you provide directly:
When you register for or use the Services, we collect the following personal data: full name, email address, billing address, country, state, and postal code, payment information including credit card data processed securely through our payment provider, and any other information you voluntarily provide.
Information collected automatically:
When you interact with the Services, we may automatically collect certain technical data including IP address, browser type and version, device type and operating system, pages visited and content viewed, entry and exit pages, time and date stamps, Internet service provider (ISP), and approximate geographic location derived from IP address.
This technical data is collected through cookies and similar tracking technologies. You may disable cookies through your browser settings, though doing so may limit certain features of the Services.
Payment information:
Payment card data is processed by our third-party payment processor and is not stored directly on our systems. We retain only the information necessary to manage your subscription, including the last four digits of your card and its expiry date.
3. How We Use Your Information
We use the personal data we collect for the following purposes:
To provide and manage your access to the Services, including processing payments, managing subscriptions, and delivering content.
To communicate with you about your account, including transactional emails, subscription confirmations, renewal reminders, and programme updates.
To send you information about new titles, collections, live events, screenings, and other ELEVI programme news, where you have consented to receive such communications.
To improve the quality of our Services through analytics and usage data.
To comply with applicable legal obligations.
We do not use your personal data for automated decision-making or profiling. We do not serve advertising through the Services and do not use your viewing data to sell advertising to third parties.
4. Legal Bases for Processing — European Users
For users located in the European Union, the United Kingdom, and other GDPR-applicable jurisdictions, we process your personal data on the following legal bases:
Contractual necessity: Processing required to provide the Services you have subscribed to, including account management and payment processing.
Legitimate interests: Processing for the purpose of improving the Services, preventing fraud, and maintaining the security of the platform, where such interests are not overridden by your rights and interests.
Consent: Where we send marketing communications or use non-essential cookies, we do so on the basis of your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.
Legal obligation: Processing required to comply with applicable laws and regulations.
5. Data Sharing and Third Parties
We do not sell, rent, or share your personal data with third parties for their own marketing purposes.
We may share your personal data with the following categories of third parties solely to the extent necessary to operate the Services:
Payment processors: To process subscription and pay-per-view payments securely. Our payment processor is subject to its own privacy policy and PCI DSS compliance obligations.
Platform infrastructure providers: ELEVI is hosted on the Uscreen platform. Data processed through the Services may be subject to Uscreen's data processing terms.
Analytics providers: We use analytics tools to understand how the Services are used. Analytics data is aggregated and does not identify individual users.
Legal and regulatory authorities: We may disclose personal data where required by law, court order, or regulatory authority, or where necessary to protect the rights, property, or safety of the Company, its users, or others.
In the event of a merger, acquisition, or transfer of all or part of the Company's assets, your personal data may be transferred as part of that transaction. We will notify you of any such change in accordance with applicable law.
6. International Data Transfers
ELEVI is operated from the United States. All data is stored on servers located in the United States.
For users located in the European Union, the United Kingdom, or other jurisdictions with data transfer restrictions, your personal data is transferred to the United States under appropriate safeguards. Where required by applicable law, such transfers are conducted under Standard Contractual Clauses as approved by the European Commission, or under equivalent transfer mechanisms recognised by the relevant supervisory authority.
By using the Services, you acknowledge that your personal data will be transferred to and processed in the United States.
7. Data Retention
We retain your personal data for as long as your account is active or as necessary to provide the Services. If you delete your account, we will retain your personal data for a period of thirty (30) days following deletion, after which it will be permanently removed from our systems.
We may retain certain data for longer periods where required by applicable law or for the purposes of resolving disputes and enforcing our agreements.
8. Cookies and Tracking Technologies
ELEVI uses cookies and similar technologies to operate and improve the Services. Cookies are small data files stored on your device when you visit our platform.
We use the following categories of cookies:
Essential cookies: Required for the Services to function. These cannot be disabled without significantly affecting your ability to use the platform.
Analytics cookies: Used to understand how users interact with the Services. These are used in aggregated, anonymised form only.
Preference cookies: Used to remember your settings and preferences across sessions.
You may manage cookie preferences through your browser settings. For users in the European Union and United Kingdom, we will seek your consent before placing non-essential cookies.
9. Security
We employ SSL encryption and additional technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.
While we take every reasonable precaution to protect your data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for taking appropriate steps to protect your own account.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority in accordance with applicable law.
10. Your Rights
You have the following rights with respect to your personal data:
Access: You have the right to request a copy of the personal data we hold about you.
Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
Erasure: You have the right to request deletion of your personal data in certain circumstances.
Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances.
Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Objection: You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis for processing.
Withdrawal of consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
You may update your personal information at any time by logging into your account and navigating to Settings. To exercise any of the rights listed above, or to submit a data protection enquiry, please contact us at privacy@studio3cime.com.
For users in the European Union, you also have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights have been infringed.
11. Marketing Communications
When you register for the Services, you will receive transactional communications related to your account. These are necessary for the operation of your membership and cannot be opted out of while your account is active.
With your consent, we may also send you programme updates, event invitations, new title announcements, and other communications related to ELEVI. You may opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or by contacting us at privacy@studio3cime.com.
Please note that opting out of marketing communications will not affect the delivery of transactional emails related to your account, subscription, or purchases.
12. Children's Privacy
The Services are not directed at children under the age of thirteen (13). We do not knowingly collect personal data from children under thirteen. If you believe that a child under thirteen has provided us with personal data, please contact us at privacy@studio3cime.com and we will take steps to delete such data promptly.
13. Third-Party Links
The Services may contain links to third-party websites, including FilmFreeway and social media platforms. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, the Services, or applicable law. When we make material changes, we will notify registered users by email and update the "Last updated" date at the top of this page. Your continued use of the Services following notification of changes constitutes your acceptance of the updated Policy.
15. Contact Information
For questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact:
Studio Tre Cime — ELEVI
Email: privacy@studio3cime.com
Website: www.studio3cime.com
State of registration: Colorado, United States of America